Terms of Service & Privacy Policy

scaleXT Terms of Service

The Client agrees to the terms of the Agreement, and access the Services, as defined in the Agreement, is at all times subject to the Agreement.

The Services of scaleXT for each appointment are: Job Activation of the role on our platform and provision of Interested CV’s in your INBOX™.

The Success Fee calculation structure for permanent and fixed term placements is as follows:

There 3 pricing options which will determine this Success Fee calculation across our one-off, job pack or monthly subscription models where the Client is able to structure the right plan for them and achieve major cost savings compared to their standard recruitment agency spend.

Before any job(s) is (are) Activated on the scaleXT platform an Agreement between scaleXT and the Client will be agreed upon electronically.

In the event that a scaleXT contractor accepts a permanent or additional fixed term role with the client – during the initial employment agreement contract – or at the completion date of the contract – or within a period of three (3) months after the completion date of the contract – a permanent or fixed term Success Fee is payable based on the Agreement between scaleXT and the Client fee calculation structure.

The Monthly Contractor Fee calculation structure for contractor placements is as follows:

A custom agreement between scaleXT and the Client which will be tailored according to whether the Client is on a one-off, job pack or monthly subscription plan.

The Success Fee invoice for permanent appointments is issued upon signed acceptance and is to be paid within 10 days of the invoice date – or one the candidate start date – whichever date comes first.

The Monthly Contractor Fee invoice is issued on the last business day of each month and is to be paid within 10 days of the invoice date.

scaleXT agrees to undertake a ’90 Day’ guarantee for permanent appointments providing the invoice has been paid within our standard payment terms. This guarantee begins from candidate start date.

In the event of any dispute regarding whether a Success Fees or Monthly Contractor Fee is applicable the guiding principle for scaleXT determining whether this fee is reasonable will be that the Client is able to show that within the twelve (12) months prior to accessing the Candidate via the scaleXT platform that the Client had active back and forth communications with the Candidate regarding the relevant employment opportunity.

If the appointed candidate for a permanent role resigns or has had their employment agreement terminated due job performance – within this guarantee period – and provided that this is done in a reasonable way scaleXT will be given full ‘exclusively’ find a replacement. In this instance scaleXT will undertake to supply a replacement at no additional cost.

The Client or any Third Party Agents that are working on your behalf may not use the Service or any data or materials obtained from the Service, to build a product along similar ideas, features or functions of the Service, or to copy any ideas, featured and functions of the Service.

scaleXT does not provide any guarantee as to the accuracy of the data offered by this Service and you acknowledge that we have no liability for any inaccuracies from this data which is publicly available on the Internet.

Your use of the information on this Service is at your own risk and we shall not be liable in any way.

In no event shall we be liable for any loss or damage arising from loss of data arising from the use of this Service.


scaleXT Privacy Policy

Many thanks for choosing to use scaleXT.

scaleXT is committed to protecting the privacy of its Service users.

Please read this Privacy Policy in conjunction with our Terms of Service.

By using this Service you agree to be abide by them.

The information you submit to us will be used for the purposes specified in this Privacy Policy.

We may use your information to: supply our Services; process invoices; and provide communications and/or notifications relating to this Service.

We may disclose information about you to any of our employees, suppliers or subcontractors so as to be able to perform the objectives outlined in this Privacy Policy.

We will take reasonable precautions to prevent the loss of your information.

This Privacy Policy may change from time to time without your consent.

This Privacy Policy and any claim or dispute arising out of this shall be governed by and interpreted in accordance with the laws of New Zealand and Australia and the United Kingdom.

Please contact us if your information needs to be updated.